 | Old Windsor, 14th/15th June 2010 CxO Customer Management Dialogue Customer value management - Customer service management - CRM outsourcing - Call centre management - Call centre technology - Outsourcing, siting and location - Loyalty Management - Data warehousing - Business intelligence - Campaign management - Marketing automation - Multi channel marketing - Online marketing - Web 2.0 - Sales force automation - Sales performance - Customer knowledge management - Corporate communications |
| Old Windsor, 24th/25th May 2010 CxO Dialogue Information Security & Risk Management 2 IT management in times of crisis - Business intelligence - IT / Business alignment - Information security - IT governance - Enterprise information management - Unified communications - Cloud computing / Virtualisation - Mobile computing - Green IT - Cloud computing - Outsourcing / Offshoring - Web 2 services |
| Old Windsor, 19th/20th April 2010 Food & Drink Innovation Dialogue New ingredient offerings - Open innovation - Intelligent IT solutions - Packaging solutions - Product development & innovation - Ideation |
| 8th/9th December 2009 - Old Windsor CIO Dialogue IT Management in times of crisis - Strategic Architecture Management - IT Business Alignment - CIO Leadership - IT Controlling - Industrialisation of IT - Enterprise Information Management - Information Risk Management - IT Controlling |
| 29th/30th September - Old Windsor CxO Dialogue Information Security & Risk Management New Threats Through Cloud Computing - SaaS - Virtualisation - Social Software - Strategies for More Efficiency in IT Security - Identity and Access Management (IAM) - Network Security - Information Security - Mobile Security - Data Security - Email Security - Web Application Security - Compliance - Increased Risks Through Employees - Security Awareness Campaigns - Cyberwar, Cybercrime, Intelligence and Terrorist Threats - Espionage - Business Continuity Management (BCM) - Disaster Recovery |