The post recession business and the IT world: The challenges facing the CIO

• Identifying the key emerging technologies which will impact planning and investment
• Managing costs and efficiencies
• The changing role of the CIO & IT to support innovation           

 
Running IT like a business

• Bridging the IT business divide
• Visibility of costs, services and decision making
• Changing the whole paradigm of how IT works

Transforming costs through the cloud

• Evaluating the benefits of migrating business services to the cloud
• Flexing service capacity and replacing capex with opex
• Overcoming the barriers to adoption               

 
Social media & web 2.0 for business benefit

• How can IT facilitate its better use?
• What tools are available  

 
Putting information at the heart of the enterprise

• Understanding what the business wants
• Delivering actionable BI data to the business
• Can the technology be flexible enough?

 
What now for data centres?

• Where are they going?
• Are they still needed?
• Addressing security & data issues 

 
IT Governance

• Building resilience into the foundations of IT operations
• Providing cost-effective services
• Delivering on return on investment (ROI) and following best practice

 
Increasing collaborative working across the business and with partners

• Sharing and using infrastructure
• Establishing joint ventures
• Working with suppliers to get better value

 
The CIO as a mentor

• Spotting talent
• Identifying and addressing talent gaps to optimise delivery capability 

 
Managing change – programme and project delivery – the IS challenge

• Reducing costs and delivering business transformation
• Developing consistent use of robust methodologies to enable change delivery

 
Proving the value of IT

• Developing an infrastructure and methodology to measure the true value of IT
• Benchmarking the quality of IT service delivery
• Dashboarding and scorecarding

 
Customer engagement

• Identifying new ways in which technology can be used to support existing and new customers
• Integrating external customer communities with internal business applications

 
Mobile is the new desktop

• Improving business agility and responsiveness
• The impact of mobile enabled applications and business processes

 
Outsourcing

• Handling culture and challenges of different geographies
• Funding tier 1 standards in low cost geographies

 
Legacy systems – Review, rationalise or renew?

• Is IT too fashion conscious?